Resale
What are the costs of resale?
There is no standard breakdown of costs. Resale fees depend on the selling price. The organizer has the option of setting a sales ceiling and a sales limit. This ensures that tickets cannot be offered at excessive or too low a price. Once your ...
How can I cancel the resale?
If you have already offered a ticket for resale in the Resale Shop, you can cancel the resale at any time. Here is a short guide: 1. Please open the link to your MyTicket portal and click on the "Resell" tab. 2. To cancel the resale, click "Cancel ...
Will I incur any costs if I cancel the resale?
If you cancel the resale, you will not be charged any fees. Related articles What are the costs of resale? Is there a guarantee that my ticket will be resold?
When will I receive the money from my resale?
You will only receive the payment after the ticket has been successfully resold. Simply listing the ticket in the resale shop isn't enough – it must be sold. After a successful resale, the money will be automatically transferred to the account you ...
How do I know if my ticket has been successfully resold?
If your ticket has been successfully resold, you will receive a notification via email. In addition, the status of your ticket will change to "Sold", which you can view in your MyTicket portal. Related articles When will I receive the money from my ...
How can I change the price for my resale?
You can only change the resale price if you cancel the entire sale and offer the ticket for resale again. Here is a short guide: 1. Open your MyTicket portal and click on the "Resell" tab. 2. You must first cancel the resale. 3. The ticket will then ...
Is there a guarantee that my ticket will be resold?
The Resale Shop, the official sales platform of the event organizer, offers the opportunity to resell tickets. However, there is no guarantee that your ticket will be sold. Related articles How can I resell my ticket? How do I know if my ticket has ...
Why can I only offer the ticket for resale through the official resale shop?
In some cases, the event organizer provides its own official resale shop. Customers can offer their tickets for resale in this shop. This shop offers 100% protection for both you and the buyer. If a ticket is sold or purchased through the resale ...
How can I resell my ticket?
You can put your ticket up for resale via your MyTicket portal, provided the organizer has approved this. Each organizer can decide whether an official resale through our system is possible for them. Related articles Is there a guarantee that my ...