How do I know if my ticket has been successfully resold?
If your ticket has been successfully resold, you will receive a notification via email.
In addition, the status of your ticket will change to "Sold", which you can view in your MyTicket portal.
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When will I receive the money from my resale?
You will only receive the payment after the ticket has been successfully resold. Simply listing the ticket in the resale shop isn't enough – it must be sold. After a successful resale, the money will be automatically transferred to the account you ...
Is there a guarantee that my ticket will be resold?
The Resale Shop, the official sales platform of the event organizer, offers the opportunity to resell tickets. However, there is no guarantee that your ticket will be sold. Related articles How can I resell my ticket? How do I know if my ticket has ...
Will I incur any costs if I cancel the resale?
If you cancel the resale, you will not be charged any fees. Related articles What are the costs of resale? Is there a guarantee that my ticket will be resold?
Why can I only offer the ticket for resale through the official resale shop?
In some cases, the event organizer provides its own official resale shop. Customers can offer their tickets for resale in this shop. This shop offers 100% protection for both you and the buyer. If a ticket is sold or purchased through the resale ...
How can I resell my ticket?
You can put your ticket up for resale via your MyTicket portal, provided the organizer has approved this. Each organizer can decide whether an official resale through our system is possible for them. Related articles Is there a guarantee that my ...