How can I join an existing team?
If you have already personalized your tickets and answered the question posed by the organizer, you can join an existing team.
To do this, you'll need to know the team name and password. Both will be created by your team admin .
If you do not know the team data, please contact the team creator ( Team Admin) .
The following steps explain how to join an existing team.
1. Open your MyTicket portal, where the already personalized ticket is located, and click on "My Teams"/"Team Management" in the upper area.
2. On the following page, you will see all your tickets and a green button labelled "Add to Team".
3. You will now be asked whether you want to "Join an existing team" or "Create a new team". Please click "Join existing team".
4. As soon as you enter the first letters of the team name, you will see all teams that are spelled similarly or the same.
Please select your team here.
Please note that these can also simply be similar team names. A team name is always unique and generally cannot be used twice.
Please also make sure that you do not enter any spaces before or after the team name.
5. Once the correct team has been selected, enter the corresponding password.
6. After entering the data, click "Continue to participant selection".
You will then be asked which participants/tickets should be added to the team and must confirm that all selected participants agree to be added to the team.
Once you have done that, confirm your selection by clicking on "Add participants irrevocably".
Once you have done that, confirm your selection by clicking on "Add participants irrevocably".
7. You will then be shown which participants/tickets have already been added to a team and which participants/tickets can/must still be added.
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