How can I change the team password?

How can I change the team password?

If you want to change the password for a team that has already been created, follow these steps:  
ATTENTION: The password can only be changed by the team admin!  

1. Open your MyTicket portal. Click on "My Teams" / "Team Management" to access your team.



2. Please click on "View Team" here.



3. Here you can now enter a new password in the field provided and confirm it by clicking "Save".
The password has now been successfully changed.




By the way: You can also change your team name in the same way.


    • Related Articles

    • How can I change an existing team name?

      If the organizer has activated the option, it is possible to change the team name afterwards. Please note that this can only be done by the team admin. To change the name, follow these steps: 1. Open your MyTicket portal and click on "My Teams" / ...
    • How can I join an existing team?

      If you have already personalized your tickets and answered the question posed by the organizer, you can join an existing team. To do this, you'll need to know the team name and password. Both will be created by your team admin . If you do not know ...
    • How do I create a team?

      If the event you have selected offers a "team function", you can create a team as follows. 1. After you have ordered and paid for your tickets, you will receive a link to your personal MyTicket portal via email. There, you can personalize all your ...
    • How can I change my order details?

      We can change the following data: Email address Residential address Company name - if specified Company address - if specified To change your data, please follow the steps below: - Send your request directly to help@ticketpay.de using the email ...
    • How do I perform a re-personalization?

      Re-personalization can be carried out if the original ticket holder cannot or does not want to attend the event and would like to transfer the ticket to another person. The ticket holder can use this process to transfer the ticket to a new ticket ...