How can I change the selected payment method?

How can I change the selected payment method?

If you select an online payment method during the ordering process and decide you don't want to use it, you can cancel the payment process before completing the purchase and select a different payment method. If you have already completed the purchase, it is not possible to change the payment method.

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  1. How can I pay for the tickets if none of the options mentioned are available to me as a customer?
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      All ticket payment options are determined by the organizer. Only these payment methods can be used for payment. Here are some examples that may be available in the shop:
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      We can change the following data: Email address Residential address Company name - if specified Company address - if specified To change your data, please follow the steps below: - Send your request directly to help@ticketpay.de using the email ...
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      If you paid for the tickets twice, you will of course receive a refund. The process depends on the recipient's account. If you paid to the "TicketPAY Europe GmbH" account, please contact our support team within two business days of payment. We must ...
    • Why was my order canceled?

      An order may be cancelled for the following reasons. If you do not meet the payment deadline, the order will be canceled due to non-payment. Please do not request payment of the amount retroactively. In this case, please place a new order. If you ...