How can I pay for the tickets if none of the options mentioned are available to me as a customer?

How can I pay for the tickets if none of the options mentioned are available to me as a customer?

All ticket payment options are determined by the organizer. Only these payment methods can be used for payment.


Here are some examples that may be available in the shop:


    • Related Articles

    • How can I change the selected payment method?

      If you select an online payment method during the ordering process and decide you don't want to use it, you can cancel the payment process before completing the purchase and select a different payment method. If you have already completed the ...
    • Why didn't I receive tickets even though I paid?

      It may happen that you don't receive tickets after making a payment. There are several reasons for this: Payments made via bank transfer/prepayment require approximately 48 hours for receipt and allocation from your account. Please allow at least two ...
    • I paid for my tickets twice, what now?

      If you paid for the tickets twice, you will of course receive a refund. The process depends on the recipient's account. If you paid to the "TicketPAY Europe GmbH" account, please contact our support team within two business days of payment. We must ...
    • What does "Temporarily sold out" mean in the ticket shop?

      If the status in the ticket shop is "Temporarily sold out" is displayed on a ticket, the tickets are currently in the shopping cart of another ticket buyer. Once the other ticket buyer has completed the purchase, the status will change from ...
    • Can I convert my print@home ticket into a hard ticket?

      It is not possible to subsequently convert a print@home ticket into a hard ticket. Once you have chosen a print@home ticket during the ordering process, the ticket type is fixed and cannot be changed. We ask for your understanding that exchanging ...