Where can I find information about the event?

• Related Articles

• Can people with disabilities bring a companion to the event free of charge?

  As a rule, there are various options available from the organizers. For example, you can create/purchase a discounted or free ticket. In some shops, this is already predefined. Alternatively, you can contact the organizer directly to find out what ...

• What if I have not yet reached the minimum age for an upcoming event?

  If you have not reached the required minimum age by the start of the event, you will be refused entry. If you reach the minimum age during an event lasting several days, you will only be allowed entry from that day onwards. In a few cases, you will ...

• Do I have to print my ticket?

  Not every event requires the presentation of a printed print@home ticket. Often, it is sufficient to show the ticket on your mobile phone. Many event organizers provide FAQs for their events, where you can usually find out in what form the tickets ...

• How do I perform a re-personalization?

  Re-personalization can be carried out if the original ticket holder cannot or does not want to attend the event and would like to transfer the ticket to another person. The ticket holder can use this process to transfer the ticket to a new ticket ...

• How much does a re-personalization cost?

  The organizer determines the costs for re-personalization. Therefore, these costs vary depending on the organizer and event. The price for re-personalization (per ticket) will always be displayed in your personal MyTicket portal, provided the ...