How and where can I redeem a voucher?
If you have received a voucher through our system, you can redeem it in our voucher portal .
You can tell whether the voucher was sent from our system by looking at the sender of the email or the voucher code.
You can tell whether the voucher was sent from our system by looking at the sender of the email or the voucher code.
- Email address: help@ticketpay.de
- Voucher code starting with VC
Once you have logged in with your code and PIN, you can view the voucher details.
Second, you can view your balance. If you've already redeemed part of the voucher, you can also see this here.
In the last section, you can redeem the voucher. This section lists all the events the organizer offers for redemption.